If you don't absolutely LOVE your purchase, please reach out ASAP to discuss return/exchange options. Happiness is guaranteed!
GENERAL RETURN POLICY:
Firm 30-DAYS from date of delivery
Undamaged items only*
Full credit minus shipping costs
Buyer responsible for return shipping unless defective
*MAGNIFYING GLASS RETURN POLICY: I must require a $25 glass-resetting fee on returned magnifiers with any visible lens wear or damage. Lenses can develop micro-scratching with use, similar to eyewear, and must be replaced for resale. Thank you for understanding!
'LIFETIME' GLASS REPLACEMENT: Double plate glass is extremely durable and scratch resistant, however no glass is unbreakable. In the event your magnifying glass meets an untimely death due to an act of violence, I will offer a $25+ glass replacement* as long as I'm still in business.
*$25 = one hour of labor. Please note, older pendants may not accommodate an easy repair -- lens suppliers &/or manufacturers may change over time, and a mere one millimeter size difference means a too tight or too loose bezel -- therefore an additional one hour labor charge may be required to lengthen or shorten the bezel. Also, if you have gemstones which must be removed prior to the bezel repair and reset after the repair, this may require an additional per-hour labor charge.
Please reach out if you have ANY QUESTIONS!!
Can I email you for 'first dibs' on new collections?
Small batch collections are few & far in-between, so you can expect 0-3 collection release announcements per year. One-off pieces & magnifier restocks will be announced via Instagram so follow me there! @PsArtisanJewelry